Services
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Initial Development Services
- Site visit
- Coordination of development team partners and meetings
- Development of initial programming concepts
- Meetings with development team including architects
- Input to floor plan design complimenting operational pro forma and program
- Input to interior design
- Update operational pro forma
- Presentation to potential investors or lenders
- Selection of certain vendor partners
- Presentation of technology plan
- Development of Initial Annual Marketing Plan
- Create branding and internet landing page
- Develop operational FF&E and pre-opening budget
- Specific policy development necessary for initial phases
- Prepare for operations including securing insurances, benefits, etc.
Pre-Opening Services
- Initiate Annual Marketing Plan including development of website, collateral, bus wrap, advertising campaign, etc.
- Update Pro forma, pre opening and FF&E budget
- Develop specific policies including resident handbook, residency agreements, employee handbook and all policies necessary for licensing
- Coordinate vendor relationships and FF&E operational purchases
- Hire initial on-site team
- Coordinate welcome center
- Promote and coordinate ground breaking events
- Initiate CRM
- Develop staffing ladders for lease up period
- Develop training and hiring schedules
- Coordinate training per schedules
Acquisition or New Management Transition
- Pre-buying stage which may include site visits, evaluation of market study, assistance with due diligence, coordinating change of operators with entering/exiting operator, vendors, licensing, etc.
- Upon transition services may include coordination of training, vendor transitions, employee and resident meetings, etc.
- Evaluating current team and creating action plan for success
General Operations Services
- Development of plans for under-performing properties
- Development or operational team training
- Full property reviews
- Revenue enhancement plans
- Budget development and expense management
- Systems analysis
- Pro forma review
- Development of Policies and Procedures
- Program Development
- Critiquing or providing support and programs to current operator
- Developing effective marketing plans
- Competitive Analysis
- Coordination of health services consultants
- Develop staffing plans incremental to occupancy builds